The UXScore Blog
UX tips, product updates, and practical advice for small business owners.
How to Run a SUS Survey: A Step-by-Step Guide
SUS is one of the most reliable ways to measure product usability — but only if you run it correctly. Here's exactly how to do it, from choosing participants to interpreting your results.
SUS vs NPS: What's the Difference, and Which Should You Be Tracking?
If you're already tracking NPS, you might wonder whether SUS is just more of the same. It isn't. Here's what each one measures, why they're different, and why the best product teams use both.
What is a good SUS score and why it matters for your business
A clear breakdown of what the System Usability Scale measures, how it works, and why a simple 0–100 rating can help small businesses improve their products and delight their customers.